In April, the Federal Trade Commission, the U.S. agency responsible for protecting consumers, approached a number of security experts looking to answer one question: Had a company known as Triple Fiber Network, or 3FN, become a haven for online crime?
The Shadowserver Foundation, a group of computer security whizzes who track cybercriminals' online activities, searched their database and found that more than 4,500 unique malicious programs used 3FN's servers as central command hubs. The data confirmed that 3FN provided a haven for cybercriminals to reach out to unsuspecting users and steal passwords, compromise their systems and send out spam.
"They were running botnet controllers for spamming and other malicious activity," says André DiMino, co-founder and director of the Shadowserver Foundation. "We had pretty good visibility into what they were doing."
Symantec's YourSecurityResource